This Privacy Policy page provides details on how we collect, process, store, and safeguard your personal data whenever you visit our website, mobile application, or related services. By “personal data,” we mean any information that allows us to identify you directly or indirectly. Such data can be in the form of your name, email address, IP address, or any other digital identifier. Our privacy policy ensures that we handle your data responsibly and that we comply with global data protection regulations. Please read this page carefully to understand how we collect, use, and safeguard your personal data. If you don’t want your personal data to be collected on our site, we kindly request that you leave our website or app.

1.How We Collect User Information

We collect personal data in various ways. For example, when you send us an email, we get your email, name, and any other information you may provide us with. Additionally, when you create an account on our website or mobile application, you provide us with your personal details, including your name, email address, and password. Also, when you visit our website or use our application, we can automatically collect personal information like your IP address, browser type, version, browser plugins, and your computer’s operating system. We also get details about your real-time location, the time when you visited the website and the pages that you interacted with. We use the information we collect to optimize our website and make it more user-friendly. However, we don’t collect personal details like your race, religion, or sexual orientation.

2.How We Use Personal Data We Collect

The information we collect from our site visitors is used for verification, authentication, and identification of users. We also use the data to help us optimize our website and application, thereby improving the user experience. Whenever you open an account on our website or application, we use the data that you have provided us with to manage your account and prevent fraud, deception, and other illegal actions. We also collect data to ensure the security of our site, services, and your account by verifying that they can only be accessed by the intended users.

3.Use of Cookies

We use IP addresses and unique identifiers that are stored in the cookies of your device to help us identify you. We use such information to help us optimize our site and improve its performance. For example, the information helps us to know some of the problems that may occur while interacting with our website. We also use cookies to enhance the security of our site, preventing its abuse through spam, phishing, and distributed denial-of-service (DDoS) attacks. It is not possible for us to offer our services without collecting personal data from our website visitors, including contact information and transactional details. To serve you best, ensure that your personal data on our website is accurate and up to date. In case of any changes to your personal data, you can contact us to correct it.

4.How We Store and Secure Your Personal Data

As a requirement for personal data protection rights, we ensure the confidentiality of all the data we collect through our website. We safeguard that data from loss, misuse, alteration, or destruction. We also ensure that only authorized personnel are allowed to access it. By visiting our website or using our application, you consent to our collection, transfer, storage, and processing of your personal data. We ensure that such data is processed in compliance with the security and legal requirements, in accordance with our Privacy Policy and Terms of Service. However, we cannot guarantee you 100% security of your personal data shared with us by email. In such cases, you are fully responsible for possible failures that may occur while transferring data to our online portals. We undertake all the necessary measures to ensure the security of all personal data we collect and ensure we use it for the intended purpose only.

5.Sharing Your Data with Third Parties

Sometimes, we share your data with third parties, but only when it is necessary to do so. However, we do not sell or trade your personal data. Some of the instances when we share your data with third parties include:

Service Providers. We collaborate with various service providers, including web-hosting providers, payment processors, and Know Your Customer (KYC) services. To effectively deliver services to us, they require the personal data of site visitors. However, they maintain strict confidentiality of the information we share with them. 

Legal Compliance. We may disclose your personal details to authorities in instances when the law requires us to do so. Such instances may include cases where a court order is in effect or during tax audits.

6.User Rights

You have the following rights regarding your personal data:

 Right to Access: You have the right to request a detailed report of the data we store about you, including how we use and store it.

Right to Correction: You can update inaccurate or incomplete information in your account or by contacting us.

Right to Deletion: You can request us to delete your personal data when it is no longer needed by withdrawing consent.

Right to Restrict Processing: You can limit how we use your data in specific cases, such as while we verify its accuracy.

 Right to Object: You can challenge our processing of your data for purposes like marketing or analytics based on your circumstances.

Right to Withdraw Consent: You can revoke your consent for data processing, such as marketing emails, at any time without affecting any prior processing.

To exercise these rights, email [email protected] with your request. We may require identity verification to protect your data, and we will respond within legally mandated timeframes. If you are dissatisfied with our response, you can contact your local data protection authority for further assistance.

7.Protection of Personal Data of Users

This Privacy Policy and the use of personal information only apply to the information that you share with us through our website and application. As such, you are solely responsible for the information you share online while browsing the internet. We cannot take responsibility for personal data collected by third parties, which you might have shared through communities, forums, and chatrooms, because HashValue is not responsible for the privacy policies of any site not belonging to them.

8.Changes to the Privacy Policy

In case of any changes in our privacy policy, such changes will be published on this page. If there are significant changes to our privacy policy, we will notify our users through email. We encourage our users to visit our privacy policy page frequently to stay informed about any updates or changes.

9.Contact Us

We are committed to addressing your questions or concerns about your data with professionalism and transparency. Please reach out to:

HashValue Team

Email: [email protected]

We strive to respond to all inquiries within the shortest time possible. Thank you for choosing HashValue as your trusted cloud mining partner.